Performance

2019/20 highlights

Significant investment: £32m invested in acquisitions, product development, infrastructure and international expansion.

High-performing acquisitions: In-year acquisitions, EMIS Care and Snook, attracted new customers. APD Communications and i2N, acquired in 2018/19, landed major new deals with the Home Office and HM Prisons & Probation.

Success in all core markets

Government: major Home Office contract, 19 new cloud customers and an award-winning integration of the Organ Donor Register with the NHS App.

Healthcare: registries wins with CMR Surgical and EUROSPINE, and enhancing the OptoMize eye screening solution for a national rollout in Scotland.

Housing: hitting a win-rate of 65%, including deals with New South Wales Family & Community Services, Homes for Haringey and Hull City Council.

Public Safety: new contracts with HM Prisons & Probation, Home Office and West Yorkshire Police, and for major enhancements to CONNECT.

Read the full Annual Review 2019-20

Earlier reviews

Annual Review 2018-2019

Annual Review 2017-2018

Annual Review 2016-2017

Annual Review 2015-2016

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