How modern technology can help to improve service user engagement
Watch the NEC team and a guest panel of industry practitioners explore the reasons why there is often poor engagement between service users and service providers in the criminal justice system, and how technology can be used to improve service user engagement.
As part of our sponsorship of the Modernising Criminal Justice Conference 2021, Director of Justice & Enforcement Marco Fiorentino and Product Manager Imran Mahmood hosted the seminar ‘How modern technology can help to improve service user engagement’.
Joined by a guest panel of practitioners in the criminal justice system, Marco and Imran explored the reasons why there is often poor service user engagement with providers, giving real-world examples.
They also examine how modern technology help to empower those in the system and improve service user engagement. With examples of technology already being used and a look into our specialist application, MyPathways.
You can watch the seminar in full here:
*This was filmed before 1 July 2021, when Northgate Public Services rebranded to NEC Software Solutions.*
Find out more
Do you have any questions on the topics discussed in this seminar? Or interested in learning more about our experience and MyPathways? Get in touch with us here and book a meeting in with our criminal justice team.
You can also find out more about our software specialised for the criminal justice sector here.
