As HMPPS publishes its Digital, Data and Technology Strategy for 2021-2022, we take a look at their long-term vision to bring services into the internet era.
Her Majesty’s Prison and Probation Service (HMPPS) has a vital role in overseeing correctional services in the UK. The organisation sits under the Ministry of Justice’s (MoJ) responsibility, but usually has its own ICT objectives and challenges to tackle. In June 2021, HMPPS published its Digital, Data and Technology Strategy for 2021-2022, including a long-term vision on what it expects to be implementing up to 2024. Jo Farrar, the Second Permanent Secretary at the Ministry of Justice and Chief Executive of HMPPS, in outlining the strategy stated that the Prison and Probation Service want services that are fit for the internet era, that meet the expectations of people that use them and work on them, and allow the service to better adapt to the need for remote working, learning and relationships.
The strategy outlines HMPPS’s priorities for 2021-2022 with its vision for 2024.
Outlined below are the 5 strategic objectives and some of the key underpinning commitments to achieve them:
The PTTP has been widely discussed by Parliament during 2020 and has the aim to upgrade end-user technology for correctional and back-office staff in the division, focusing on connectivity, interoperability, and cost-effectiveness.
One of the priorities of PTTP is to replace legacy laptops, desktops and mobile devices for all staff working for the organisation. On the software side, the programme aims to upgrade operating systems for easier data sharing amongst prison employees in the UK.
Furthermore, plans to roll out email and office applications for HMPPS are also in place. This will facilitate online integration between prisons, probation services and other areas of the MoJ.
With the transformation programme, MoJ expects to achieve certain outcomes on prison connectivity and interoperability within the organisation. These include risk mitigation for technology outages in prisons and at their HQ, increased staff productivity through better performing applications, cost reduction and the centralisation of digital services.
A prison and probation digital transformation in the UK has been long-awaited, and the thorough plan put together by HMPPS is a really positive head start.
In recent months, the MoJ has completed the delivery of the technology and digital services required for the handover of probation services back to public control. This included roll out of over 8000 devices to new colleagues at home, migration of data and applications, and building a new interventions service to ensure they can support people in getting out of the cycle of crime. They have also deployed the first MoJ Official laptops to prison users and deployed in-cell devices and digital services to the first set of users in HMP Cookham Wood. These devices and services enable offenders to manage their own administration and access educational content helping to improve wellbeing and reduce the administrative burden on prison officers.
Perhaps most importantly, the MoJ has set out performance measures and a Delivery Board to track progress against the PTTP.
The high cost of this digital transformation could mean that some of the desired changes will have to be prioritised, and even if pilots are rolled out by 2022, full national rollouts of some systems may still take some time to come to fruition. This is, however, an exciting time in the sector and an opportunity for suppliers such as NEC Software Solutions to play our part in supporting this transformation.
Pathways is a multi-module justice case management solution, bringing together practitioners, offenders, victims and the public at every stage of the justice process.
By effortlessly joining up data and presenting it on a clean user interface, you can do what you do best, helping people with the knowledge that you always have their full and up to date story, and an accurate record.
Pathways fully supports the end-to-end justice process for youth and adult offenders, managing each offender’s individual journey from their initial referral to the service or prison to the end of their sentence or programme completion.
Our team has experience throughout the sector, from probation to youth offending. We know the challenges you face and use this experience to constantly mould and develop Pathways for the future.
Find out more about how our technology is supporting the criminal justice sector.
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