Pathways Digital Interviewing (PDI) lets you conduct, record and add notes about important interviews just like you were in the room. It’s a great way to keep things moving when face to face isn’t possible.

PDI is purpose-built for formal interviews and hearings. So the on-screen forms are easy to create and complete. It then transcribes audio automatically, which means you can complete work faster. And it comes with full case management, keeping multiple interviews together and making compliance easier.

Intelligent, time-stamped transcription

PDI displays your audio transcripts within hours of the recording. Each one comes with a confidence rating, so you can see at a glance where to focus your time.

They’re also time-stamped, you can click on any areas of uncertainty and hear the original, high-quality audio for that moment. You can then confirm or correct the transcript and move on to the next case.

Pathways Digital Interviewing

Full case management

Pathways Digital Interviewing

Full case management

PDI keeps everything together so you can work more efficiently. You can:

• Create different case types
• Schedule multiple interviews
• Connect all relevant participants (like interviewers, interviewees and interpreters)
• Upload related evidence, like images or documents

And by keeping all case data – the people, recordings, transcripts and evidence – in one place, compliance is easier too. You can find everything you need at the touch of a button.

How it works

Follow up simple step-by-step guide to how PDI works:

Create a case and schedule an interview

You connect using an integrated tool like Microsoft Teams and the recording starts

Conduct your interview, you can do this free form or follow an on screen template

The audio is taken from the video and sent for transcribing

Review and approve the audio transcript

All forms, recordings and transcripts are saved against that case interview

Following your compliance needs with audio and video, these are stored securely in the cloud

Connected to pathways

Pathways Digital Interviewing can be used by itself or as a module of Pathways.

Pathways is dedicated to supporting corrections staff, offenders, victims and the public throughout the justice process.

It connects data and functionality across the justice sector work together. So you can do what you do best, helping people with the knowledge that you have their full and up to date story.

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Pathways Digital Interviewing