23 October 2024 · Articles
Mairead Hynes has been working for NEC for over 10 years as a newborn hearing screener. Here is a piece written by Mairead about her daily experience as a screener.
My name is Máiréad. I celebrated 10 years working with the National Newborn Hearing Screening Programme through NEC in 2025. I am based in Limerick University Maternity Hospital in January 2015. Every day as a newborn hearing screener begins with a delicate balance of technical precision and compassionate care. From navigating hospital wards to greeting families during their very first days together, our work centres on ensuring every baby gets the best possible start in life. My typical day starts at 8am. The first task is running quality checks on our devices and cross referencing our birth list with the MN-CMS system.
We gather the information on the new babies delivered and collect discharge summaries and key details from the nurse in charge. We prepare the new deliveries pack for each baby and create the daily bed list, cross referencing with the list from the day before to ensure all babies are accounted for. Next, we head out for ward rounds to meet with the babies and parents, we speak with all mothers on each ward daily. We explain the screening process and pathway to each mother and receive signed consent from them if they are happy to proceed with the screen. On the day of discharge the newborn hearing screen is carried out on each baby. Each day we complete NICU bedside and confirm if there are any discharges planned. For any discharges we liaise with the NICU staff to confirm a suitable time to carry out the hearing screen. Once the screening and consenting has been completed on all wards, we complete our S4H and admin work in the office. Every day brings something new with unique challenges alongside the routine tasks that keep our team and operations running smoothly. The typical day involves working closely with parents, midwives, doctors, and other healthcare ward staff and to ensure our service is provided professionally and smoothly. While the equipment requires exact calibration and focused execution, the real art of the role lies in personal connection. Screening often takes place when parents are exhausted, anxious or overwhelmed by the flurry of early parenthood. Delivering a seamless, calming experience while explaining the screening clearly, easing subtle worries and handling newborns with gentleness is as essential as the technical results themselves. I have often been referred to as a little ninja as I tip toe in and out so quietly whilst being so gentle not disturbing the little ones during screening.
I love working as a newborn hearing screener, it’s a low stress, high enjoyment environment that delivers great job satisfaction working with newborns and families. Each day is similar, but each has its own unique factors alongside the routine tasks that keep our team and operations running smoothly. I love the balance of meeting new people and welcoming back familiar faces in the clinic. Having parents return years later and remembering me from their previous baby is always a highlight; it’s a wonderful reminder of the lasting impact and good impression of the way I carry out my work. It is a deeply fulfilling role because it blends quiet and intimate moments with vital early interventions that can fundamentally change a child’s life trajectory. Few feelings compare to easing a parent’s mind during those fragile first days, knowing that every screen opens the door to a bright, communicative future for these tiny newborns. Serving families across Limerick, Clare, Tipperary, and beyond enables me to build meaningful connections within the Shannonside community and become a comforting part of their unique birth stories. That sense of purpose is matched by a dynamic, fast-paced routine moving between postnatal wards, NICU and outpatient clinics, which makes it all the more enjoyable alongside the wonderful colleagues that I work with.
When a screening result shows clear responses, it brings immediate peace of mind to parents. When a baby requires follow-up diagnostic testing, the dedication to a quality service truly shines. As newborn screeners, we act as a reassuring first point of contact, delivering sensitive information with empathy, objectivity and warmth. I, along with my team, will always ensure parents feel supported, informed and never alone in the process.
The newborn hearing service sets an exceptional benchmark in clinical care through rigorous quality assurance, advanced non-invasive technology and continuous improvement. Behind every routine screening is a profound commitment to early detection. Identifying potential hearing loss in the first weeks of life unlocks early intervention pathways that dramatically improve long-term language, social and educational development. Driven by strict clinical standards and seamless care pathways, the service connects parents directly with specialist audiologists and paediatric teams without delay. Beyond clinical precision, it offers a deeply empathetic, family friendly and family centred approach, guiding parents with clarity and compassion, delivering peace of mind and ensuring no child slips through the cracks. This unwavering commitment to quality drastically improves long-term speech, language and social outcomes, giving every child the strongest possible start in life.
With over a decade of service in this role, this represents thousands of quiet checks, endless laughs with parents, countless comforted families and a steadfast dedication to safeguarding a baby’s future. It is rewarding, meticulous work that makes a lasting difference to families every single day.
