Building the future of social housing
Technology is developing at pace, bringing new opportunities for housing providers to rethink how services are delivered. But making the most of that opportunity means looking beyond technology itself.
In her latest article for Housing Association Magazine, NEC Housing’s Kay Aston explores the role innovation and AI can play in the future of social housing, and why housing expertise, responsible use of technology and a strong understanding of residents’ needs need to remain at the heart of that change.