Helping local authorities to transform service delivery
Councils are under pressure to support their communities through constant change. Growing demand, higher costs and stretched resources are creating significant challenges, requiring new approaches to sustain essential public services.
NEC Software Solutions has supported local authorities for decades, helping organisations across the UK to transform how they work and engage their residents in new ways. Our unique blend of software and expertise simplifies complexity and sustains efficient delivery, whether we’re helping to strengthen financial resilience for councils and residents or create seamless and efficient user journeys.
From service design and document management to revenue reviews and geospatial intelligence, our people understand the scale of the challenge and always innovate for the future.
The challenges facing local government
When residents are facing their own financial challenges, delivering the right support sooner means better outcomes for everyone. Local authorities need accurate data and insight so they can identify need and prioritise activity.
Where NEC makes an impact
We blend the latest technology with decades of experience to deliver better performance for dynamic teams.
Trusted partner for UK local government
Designed for life’s complexities
Local government services are most effective when they are built around the needs of their users. From user–centred design services to geospatial solutions that make targeting pin-point accurate, we help local authorities to shape services that match the precise needs of their communities.
Building stronger finances
From revenues and benefits to housing, our customers need to maximise their revenue to sustain high performance. Through advanced document management, deep automation and AI-enabled analytics, we identify income risk so local authorities can act sooner. Our services team uncovers revenue opportunities too, by tackling fraud and error across a range of council services.
Creating cybersecure futures
By managing hundreds of customer applications in our cloud, we help to speed up their systems, sustain high availability and take the pressure off in-house IT teams. It enables services to scale up and down, stay safe, or work in different ways without major capital investment. With dedicated customer support teams managing data and infrastructure together, it helps local authorities to stay focused on what matters.
