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GETTING AHEAD WITH NEC HEALTH ENGAGE

Healthcare organisations are under sustained pressure to reduce elective backlogs and make better use of clinical capacity. In many services, visibility of patient readiness and risk still arrives late in the pathway, limiting the ability to act early and plan with confidence.

NEC Health Engage helps organisations take a more proactive approach to elective care. It supports earlier engagement with patients, clearer insight during the waiting period, and better information for clinical decision‑making across the pathway.

By establishing clinical stratification at listing, maintaining oversight while patients wait, and capturing outcomes across the episode of care, NEC Health Engage enables teams to identify risk sooner and intervene earlier. This improves surgical readiness, reduces avoidable cancellations and strengthens operational control.

TURNING WAITING TIME INTO PREPARATION TIME

Nurse and patient using ipad

TURNING WAITING TIME INTO PREPARATION TIME

NEC Health Engage turns elective pathways from static waiting lists into active, clinically informed journeys. Rather than relying on late, one‑off assessments, it gives services earlier visibility of risk and patient readiness, with better insight throughout the waiting period.

NEC Health Engage supports elective teams to:

  • Identify clinical risk and complexity earlier in the pathway
  • Monitor patient readiness dynamically while patients wait
  • Target prehabilitation and optimisation where needed
  • Build clearer insight into pathway effectiveness and outcomes

The result is earlier intervention, fewer failed pre‑operative appointments and cancellations, and better use of clinical and theatre capacity.

INSIGHT: NEC Health Engage Wins Digital Innovation Award at Advancing Healthcare Awards Cymru 2025 »

NEC Health Engage delivers this capability through three modular components

Together, they create a continuous model of pathway optimisation

“Since 2022, our health board has partnered with the team to transform how we manage patients awaiting surgery. Together, we’ve built an innovative solution that not only monitors health and stratifies risk but also connects patients to vital support services. It’s not just a platform – it’s the beginning of a new era in planned care, harnessing digital health to deliver safer, smarter, and more personalised patient journeys.” 

Chris Lambert, Prehabilitation Consultant AHP Lead, Swansea Bay University Health Board