Public Safety Robotic Process Automation

How can RPA help transform your service?

Robotic Process Automation for Policing is the application of technology that allows software robots (also known as bots) to mimic human actions, which are repetitive, rule based tasks that would otherwise be performed manually, such as data entry, report generation, and customer service.

Essentially, RPA is like having a virtual assistant that can take care of a lot of routine tasks, freeing up human capacity to focus on more strategic and creative work.

With our depth of knowledge in process, data and systems we are uniquely positioned to help Public Safety organisation, watch our video for more information about public safety robotic process automation.

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Why Choose RPA?

Speed

Bots can undertake tasks 4–10x faster than a human, freeing up staff time to focus on other critical activities.

Productivity

Bots are available 24/7 and can undertake whenever required, giving back time for critical activities.

Flexibility

Bots are easy to schedule and assign responsibilities. They can also be upgraded relatively quickly if the process requirements change or require increased responsiveness.

Accuracy

Bots only do what they are told. They will never miscalculate, provided input data and business rules are correct, output data will be correct and consequently improve data quality.

Throughput

Bots increase the capacity of organisations allowing them to do more and allow teams to tackle backlogs faster.

Cost reduction and return-on-investment (ROI)

Bots are cheaper, faster, available 24/7 and can improve productivity and data quality, resulting in lower operational costs. Most organisations report 20-30% cost reduction and 30-50% ROI within 6 months on such projects.

Compliance

Bots collect information on everything they undertake allowing full retroactive inspection on every transaction.

Easy to integrate

Bots work with your existing applications and systems, enabling swifter digital transformation.

Employee satisfaction

By giving bots the mundane tasks, employees focus on the things that people do best (thinking, deciding, producing, and creating). This improves staff resilience and reduces attrition rates freeing up more time to do transformational work and adopt new ways of working.

Our User Cases

RPM Data Deduplication

120,000 duplicate records are impacting overall data quality and will require an estimated 1 year of manual analysis, costing approx. £3.2m to resolve, with new duplicates being produced daily.

Report Extraction & Submission

Extensive manual effort is required to extract information, deduplicate and send a list to the CPS with regard to court appearances, three times a day, including out of hours; a repetitive, costly task that takes approx. 240 hours a year costing £60,000.

Data Load & Validate

40,000 Traffic Offence Reports are processed annually, each requiring accurate review, validation against PNC and DVLA systems and insertion into a database – requiring approx. 10,000 hours a year.