What does the Competence and Conduct Standard mean for housing providers?

The new Competence and Conduct Standard is set to raise expectations around the skills, knowledge and behaviours of people working across social housing.

In the latest edition of Housing Quality Magazine, housing leaders consider what the Standard could mean in practice as organisations prepare for changes.

Kay Aston, Housing Product Portfolio Director at NEC, joins the discussion, sharing her perspective as part of the magazine’s Talking Heads feature on pages 24-25.

Read her comments and perspectives from across the sector in the Autumn 2026 edition of Housing Quality Magazine.