Headquartered in Washington DC, the customer is the world’s largest professional society serving both clinicians and scientists around the world who are working to conquer blood diseases. The society has more than 1700 members from nearly 100 countries.
The customer had an old awards system which was implemented in a silo with little flexibility and was not integrated with other systems. As a result, the existing system involved a lot of data transfer, manual activities, and had IT dependency to get the reports for the business to make a decision. This impacted the business with more errors and rework and more staff efforts..
We helped the customer with the following enhancements in their existing award management system
With the new functionalities added in the award management system, the customer was able to accommodate all seventeen types of award programs across three different departments. The enhanced version provided much more flexibility, reduced staff
efforts, and more accurate data for decision making.
Our Value Offering
Throughout the course of our engagement with the customer, NEC Software Solutions (India) played the role of a technology partner rather than a service vendor. Our value offering is based on the following key pillars;