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Overview 

Our customer, UK based software services provider faced growing security challenges due to an outdated security model. The unstructured roles and authorisation led to compliance gaps, causing security breaches. Our team transformed the SAP security landscape by implementing modern, compliant and well-defined authorisation framework aligned with industry best practice.  

Challenges

Non-compliance with Industry Best Practices – The existing SAP environment had layered access and redundant authorizations that no longer complied with industry standards. This inconsistency made it difficult to maintain a uniform security posture across the enterprise. 

Excessive Permissions and Security Risks – Over the years, users had accumulated many permissions, increasing the risk of unauthorized access. This made auditing and risk mitigation more difficult. 

Manual and Inefficient Access Approval – The access approval process relied on manual intervention and multiple approval layers, leading to delays of several weeks for provisioning or modifying user access. 

Lack of visibility and Role Ownership – There was a limited transparency into who had access to what and how roles were mapped to responsibilities. Additionally, role conflicts and unused authorizations became error prone activity, leading to compliance risks. 

Solutions

We executed a complete restructuring of the security and authorization landscape, focusing on tightening security control, improving operational efficiency and ensuring long-term compliance. 

Redesigned Role Structure – Our team conducted complete audit of the existing authorisation framework and implemented a modular and business aligned role structure. This eliminated redundancy and improved overall security. 

Least Privilege Implementation – Our team adopted roll-based access model following the least privilege principle, ensuring each user has the only necessary access to perform their responsibilities. This mitigated the risk of unauthorised activities. 

Workflow Automation – Our team implemented automated workflows that digitized requests and approval cycles, reducing approval cycles from weeks to days. It also improved process consistency and introduced a standard auditing process. 

Role Matrix Standardisation – Our team developed a well-defined role-matric to bring clarity and a robust structure, outlining each role’s purpose, access limitations and ownership. This improved transparency and collaboration between business and IT teams.  

Key Outcomes

Managed 170+ users and 2000+ roles across 5 SAP landscapes
Fully restructured SAP security model aligned with global compliance standards
Reduced risk exposure by eliminating outdated and redundant permissions
Faster access provisioning and reduced manual efforts
Enhanced user confidence and system transparency across business functions
Managed 170+ users and 2000+ roles across 5 SAP landscapes
Fully restructured SAP security model aligned with global compliance standards
Reduced risk exposure by eliminating outdated and redundant permissions
Faster access provisioning and reduced manual efforts
Enhanced user confidence and system transparency across business functions

Why Us

Strong transition governance ensuring business continuity 

Proven SAP AMS methodology built on automation, visibility, and accountability 

Focus on continuous improvement and innovation 

Empowered teams trained to handle complex SAP environments efficiently 

About NEC Software Solutions (India) 

At NEC Software Solutions India, we help enterprises strengthen their SAP ecosystem through comprehensive implementation, AMS, and modernization services. Our focus on automation, proactive governance, and continuous improvement enables organizations to achieve greater efficiency, stability, and long-term transformation. As a trusted SAP partner, we combine deep domain expertise with innovation to drive measurable business outcomes and lasting value. 

To know more, email us at india.marketing@necsws.com.