Insights

Why transforming outpatient referrals needs the right kind of automation

In the wake of the pandemic, keeping admin away from clinicians is key to getting elective care back on track. Improving automation in the referral process is a great place to start, because it can be cumbersome and labour-intensive. That’s why robotic process automation (RPA) is increasingly taking over simple tasks. But if those tasks are likely to change, then it’s an approach that could store up cost and complexity for the future.

The State of Policing

In March of 2022 Her Majesty’s Chief Inspector of Constabulary, Sir Thomas P Winsor, published his assessment of the effectiveness and efficiency of policing in England and Wales based on the inspections that Her Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) carried out between April and November 2021.

Somerset County Council choose NEC to support their youth offending service

Somerset County Council are the first Youth Offending service to contract to the NEC’s Pathways Youth Offending Case Management Solution

Going digital: putting the public first in public services

According to ONS figures, a third of UK households were already under pressure before the pandemic with outgoings exceeding earnings. As job security worsened and businesses had to shut their doors, local authorities were central to the successful delivery of the government’s economic support. 

Helping Hull City Council to transform housing services

New Framework published for Probation Services and Young Adults

Find out what’s in the new framework published for Probation Services and Young Adults. Which sets out the requirements for Probation Practitioners when working with young adults aged between 18 and 25 years old.

Fundamental review of the College of Policing

A fundamental review of the College of Policing was published in February 2022, find out the key headlines as we explore the report’s aims, priorities and recommendations.

Medical records scanning gets off to a flying start at The Birmingham and Solihull Integrated Care Board

ASSURE Data Management Tool – The data processor that automates your GDPR tasks

ASSURE’s Data Management Tool can support your GDPR compliance. And here’s how.

Test and Trace Support Payments; delivering urgent funding fast

During the pandemic, local authorities needed to deliver support payments to those facing financial hardship. What’s more, they needed the tools and the people to get the job done quickly and efficiently. We take a look at the journey of Test and Trace Support Payments in the last year and a half. 

Helping East Renfrewshire get the right support to its residents

Helping Epping Forest’s Land Charges team work faster by moving to our cloud