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Efficient case management software

We built our Blue Badge case management system with ease of use in mind. It works on any device, simplifies customer contact and takes the pain out of reporting. It’s cost-effective too, because the charges are matched to your case volume.

With nearly 10 years experience supporting Blue Badge teams, we work with more than 80 local authorities.

Great features and benefits

Predict peaks and manage performance with our advanced tools.

Familiar ways of working keep it simple from day one.

Connects to the national system for streamlined management.

Send email, letters and SMS with ease.


We also offer flexible support to keep your service running smoothly. We can use our Blue Badge case management software to process applications remotely. Or we can provide a fully managed service.

We’ve helped Birmingham City Council to increase online applications from 17% to 85% as part of a managed service. We also helped Lincolnshire County Council to stay on track when they hit a glitch – we started to process applications within four hours of their call.

Discover our business processing services.