Transform Blue Badge management
We built our Blue Badge solutions with ease of use in mind. Our case management system works on any device, simplifies customer contact and takes the pain out of reporting. It’s cost-effective too, because the charges are matched to your case volume.
Then our on-demand and managed services take the strain away from busy teams, administering Blue Badge services on your behalf or helping you manage short-term demand peaks.
10 years' experience supporting Blue Badge teams
We work with more than 80 local authorities to streamline operations and increase productivity. By automating workflows, our case management system helps to reduce average processing times and deliver a better experience for applicants. It also significantly cuts phone and email traffic, with real-time updates and self-service options that reduce the administrative burden on teams.
On-demand service
Our expert teams offer an on-demand service to help local authorities address resource shortfalls. Whether managing a temporary surge in applications or filling staffing gaps, we offer flexible solutions that adapt to your needs. See how we reduced average waiting times in Hampshire by five weeks.
We also offer flexible support to keep your service running smoothly. We can use our Blue Badge case management software to process applications remotely. Or we can provide a fully managed service.
We’ve helped Birmingham City Council to increase online applications from 17% to 85% as part of a managed service. We also helped Lincolnshire County Council to stay on track when they hit a glitch – we started to process applications within four hours of their call.
By taking advantage of the latest updates to our Blue Badge CMS, Hampshire County Council has reduced traditional email traffic by 50%.
HAMPSHIRE COUNTY COUNCIL
Great features and benefits
Our case management software works effectively on any device
Predict peaks and manage performance with our advanced tools.
Get in Touch
Speak to the team to learn more about blue badge case management.