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Patient referral systems that release NHS capacity
Hospital outpatient visits have nearly doubled in the last 10 years, and the NHS is stretched to its limits.
NEC Rego’s referral management tools create the space for better care. Firstly, its smart workflow prevents rejected referrals or unnecessary clinic visits by helping GPs refer to the right place first time. Secondly, it makes triage faster by giving consultants instant access to the information they need. And finally, it gives hospital managers a single view of outpatient activity so they can improve performance.
As a result, there’s more space in clinics and shorter waits for patients.
Accurate referrals in under 90 seconds
Around 25% of all referrals are rejected by consultants, either because a different pathway was needed or the information was incomplete. In addition, some patients attend clinics only for the hospital to refer them on to more appropriate community providers.
NEC Rego helps GPs to make referrals quickly and with confidence. Its smart pathways are aligned with NICE guidance, approved by consultants and easily adjusted to local needs. As a result, it gets patients to the right provider sooner and frees up space in clinics for those that need hospital care.
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Faster, simpler triage for consultants
Triaging referrals can be a drain on clinical time. Referrals arrive from different places in different formats, so it’s hard to work quickly. Plus consultants often need to switch between systems to see the full patient record and download scans before they can make the right decision.
NEC Rego gives consultants everything they need for rapid triage. From one single screen they can access referrals from eRS and other sources, all the relevant imagery and the patient data. And once the decision is made, it updates hospital systems automatically.
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Proven referral management software
With 30,000 users across General Practice, Dentistry, Ophthalmology, NEC Rego transforms referrals into a wide range of secondary care specialties.
Clever patient pathways
We bring together clinicians and managers from primary, secondary and community care to agree the best clinical pathways.
Referrals to all providers
NEC Rego manages referrals to primary care, community providers, hospitals and virtual clinics. It works for Advice & Guidance too.
Automation at every stage
By making use of all eRS APIs, auto-populating records and providing real-time data, we keep things easy for clinicians, managers and commissioners.
Streamlined processes from end to end
Streamlined processes from end to end
By automating time-consuming tasks for GPs and consultants, NEC Rego transforms the referral process for everyone.
- GPs can make accurate referrals quickly and see their status at a glance
- Consultants get the data they need for rapid triage in one place
- Hospital managers get real-time data on waiting lists and bottlenecks
- Patients get seen in the right setting sooner
Solutions for primary and secondary care
Our technology quickly analyses patient data and records, enabling clinicians to make gold-standard referrals.
Primary care
>Auto-populates patient medical history
>Directs patient to the correct provider worklist
>Single point of access for A&G and referrals
>Instant validation against local criteria
Secondary care
>Patients automatically referred to right clinic
>Cases sent to specific clinicians
>Single point of access for all referrals
>Cases automatically updated on eRS
Commissioners
>Live business intelligence (BI) reports
>Information displayed in charts and heat maps
>Supports uploading of information to Power BI
>Identify bottlenecks and plan service redesign
Healthcare insights
