SIGN UP to updates
Sign up for Email Updates

Receive the latest news & information from NEC Software Solutions

Facial recognition helps the force become smarter, creating a safer and connected community.


South Wales Police have deployed NeoFace® Watch in two configurations operating in parallel with one another:

  • Locate: CCTV cameras mounted on police vehicles provide real-time surveillance capability to locate persons of interest on pre-determined watchlists, including criminals, suspects, vulnerable individuals and missing persons.
  • Identify: The system is used to cross-check still images and recorded video taken at crime scenes against approximately 500,000 photos currently held in the custody image database.

“Facial recognition technology will enable us to search, scan and monitor images and video against a range of offender databases leading to faster and more accurate identification of persons of interest. This has been borne out by the recent arrest of a 34-year old man from Cardiff who was wanted for a recall to prison. He had walked past several officers on a main street in Cardiff before he was identified by the cameras and it is probably an arrest we would not have made at any previous time.”

Richard Lewis, Assistant Chief Constable, South Wales Police


Facial recognition modernises what the police have been doing for centuries, in a much more effective and efficient way. It’s seen 800+ positive matches and over 450 arrests. It’s use has included major events and operations such as:

International sporting events:

  • UEFA Champions League Final (2018)
  • Wales national rugby union matches
  • Anthony Joshua Boxing
  • Volvo Boat Race

Miscellaneous events:

  • Royal Visit
  • DPTRE Fayre
  • Day Of Action


  • Beyonce
  • Rolling Stones
  • Ed Sheeran
  • Stereophonics
  • Liam Gallagher
  • Kasabian
  • BBC Big Weekend
  • Spice Girls
  • Take That

“We are searching for people in a far smarter way than ever before, protecting the most vulnerable and bringing offenders to justice”

South Wales Police,


Find out more about our facial recognition software.