Integrated Communication Control System

Receive the latest news & information from NEC Software Solutions

First Name

Last Name

Email*

Please verify your request*

I hereby consent to my personal data being processed for the purposes of responding to my enquiry in accordance with the NEC Privacy Notice

Home / Solutions / Control Room Software / Integrated Communication Control System

Transform Emergency Response with the DS3000

Our industry-leading Integrated Communication Control System (ICCS), the DS3000, is used by a breadth of emergency services organisations that include Police, Fire, Ambulance and other Nationals Agencies.

The DS3000 is the only ICCS that is being used to fully support countrywide operations in the UK, by agencies such as Maritime and Coastguard Agency, National Highways, British Transport Police and MoD Police.

Watch Our Latest Video

Seamless Integration for Optimal Performance

Seamless Integration for Optimal Performance

The DS3000 ensures that users can efficiently manage radio and telephony voice communications whilst being able to easily access other technologies or systems. These may include digital trunk and analogue PMR radio systems, call handling systems, digital and analogue telephony, CCTV, voice recorders, intercom systems and alarms.

Due to the integrated nature of the system, based on the use of open standards, it is easy to cross connect the different types of communications seamlessly. Something that is not easily possible with separate telephone and radio solutions.

The unified platform enhances streamlined communication workflows, allowing for effective collaboration between dispatchers, first responders, and support teams. With the DS3000, your service can achieve optimal performance in managing emergency calls, dispatching resources, and coordinating complex operations with precision and clarity.

Book A Demo

With the information it provides at my fingertips, I find I rely on BOSS Mobile more than my pager. It is extremely important, as a responding officer, to know exactly the status of colleagues and the resources deployed to an incident. Providing and getting real-time updates on the incident narrative saves me time that I previously would have spent on the radio to control room.”

Thames Valley Fire Control Service

“Because all three fire and rescue services have the same NEC Software Solutions technology in their control centres, we will have far greater resilience. If one service is under pressure, the others will be able to provide full support. This integrated system will allow us to work together even more effectively than we do at the moment, and that can only be good for public and fire fighter safety.”

John Aldridge, Chair, NFSP Strategic Board