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We bring a human touch to public service technology, supporting hundreds of organisations in the UK and worldwide. Our software and digital services stay finely tuned to users’ needs, helping our customers get the best from a changing world. It’s about ambitious delivery today and stronger communities tomorrow.  

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To deliver the best possible outcomes, we think people first, technology second. By getting to the heart of an issue and discovering the needs of every user, we create software and services that really go the distance.

Our public service expertise and creative mindset enables a rapid response to our customers’ challenges. They trust us to step in within hours, keeping vital services running smoothly or bringing policy changes to life.

In line with our values, we celebrate innovation to deliver the very best outcomes for our customers. From incremental improvements to transformative solutions, we never stop looking for opportunities to make a difference.

To deliver the best possible outcomes, we think people first, technology second. By getting to the heart of an issue and discovering the needs of every user, we create software and services that really go the distance.

Our public service expertise and creative mindset enables a rapid response to our customers’ challenges. They trust us to step in within hours, keeping vital services running smoothly or bringing policy changes to life.

In line with our values, we celebrate innovation to deliver the very best outcomes for our customers. From incremental improvements to transformative solutions, we never stop looking for opportunities to make a difference.

CASE STUDIES

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Latest news

Busting repairs bottlenecks is key to better housing services

Busting repairs bottlenecks is key to better housing services

Kay Aston is Head of Product for NEC Housing. She explains why disrepair is such a major challenge for landlords and how making faults easier for tenants to report is vital to a faster fix.

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The role of service design in social housing

The role of service design in social housing

In this blog post, Becky Mallaband, Head of Learning Design for NEC Digital Studio talks to Dave Skinner (formerly of Incommunities Housing Association) about the role Service Design has to play in the housing sector.

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Going back to basics on data management will help housing providers move ahead

Going back to basics on data management will help housing providers move ahead

The Housing Ombudsman identified good information management as the closest thing the sector has to a ‘silver bullet’. Yet gaps in the data continue to hamper the vital work providers do. In this article, we explain why adding a new IT system won’t help, but that better strategies, processes and training will.

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