Insights

Celebrating a double award shortlist at the Housing Digital Innovation Awards 2026

Innovation is at the heart of progress in the housing sector, and the Housing Digital. Innovation Awards provide a great platform to showcase this. We’re proud to announce that NEC has been shortlisted for two awards in 2026. 

To sustain local government, we must all step up

Putting council finances on a stable footing will require more than economies of scale, says executive director Roger Birkinshaw. Partners like us need to work harder too. 

Helping Metropolitan Thames Valley Housing to free income officers from manual tasks

Automating Universal Credit rent verification delivers rapid benefits for Gateshead

Automating 60% of Universal Credit rent verifications for Southwark

Awaab’s Law: what social landlords need to know and how technology can help

The Hazards in Social Housing (Prescribed Requirements) (England) Regulations 2025, commonly referred to as Awaab’s Law, is a new regulation that requires social landlords to investigate damp and mould complaints within 10 days and complete repairs shortly after

How Wolverhampton Homes is transforming customer contact and access

Tools to help engage people in retrofitting their homes

AI helps Wolverhampton Homes predict damp and mould with 70-97% accuracy

Helping Southwark’s income management team to prevent homelessness

From HR to Housing, we’re helping Newham council to improve information management

The role of service design in social housing

In this blog post, Becky Mallaband, Head of Learning Design for NEC Digital Studio talks to Dave Skinner (formerly of Incommunities Housing Association) about the role Service Design has to play in the housing sector.