Insights

New research: how housing providers are planning for the future

Read the latest thoughts from the sector’s senior leaders as they consider challenges relating to regulations, residents and assets.

Mapestry launched

New application transforms communication into an interactive, map-based experience

Celebrating a double award shortlist at the Housing Digital Innovation Awards 2026

Innovation is at the heart of progress in the housing sector, and the Housing Digital Innovation Awards provide a great platform to showcase this. We’re proud to announce that NEC has been shortlisted for two awards in 2026. 

To sustain local government, we must all step up

Putting council finances on a stable footing will require more than economies of scale, says executive director Roger Birkinshaw. Partners like us need to work harder too. 

Helping Metropolitan Thames Valley Housing to free income officers from manual tasks

Automating Universal Credit rent verification delivers rapid benefits for Gateshead

Automating 60% of Universal Credit rent verifications for Southwark

Futures Housing Group employs spatial analysis for flood risk project

Spatial analysis service delivers flood risk intelligence for Futures Housing Group

Futures Housing Group

A guide to resident engagement: how stronger relationships enable faster fixes

Responding quickly and effectively to residents’ needs is essential for meeting regulatory standards and improving satisfaction, requiring accurate reporting and strong communication. This guide explores regulatory changes, key drivers of tenant satisfaction, and practical techniques to improve efficiency, reduce pressure, and strengthen relationships ahead of upcoming requirements.

Awaab’s Law: what social landlords need to know and how technology can help

The Hazards in Social Housing (Prescribed Requirements) (England) Regulations 2025, commonly referred to as Awaab’s Law, is a new regulation that requires social landlords to investigate damp and mould complaints within 10 days and complete repairs shortly after

How Wolverhampton Homes is transforming customer contact and access