Need a robust solution delivered yesterday?

Our Grant Application Management system, NEC CaseFlow, makes it easy to get new local services up and running. Combining proven case management software with rapid implementation, it helps you to deliver the outcomes you need quickly, securely and cost-effectively.

Ideal for discretionary services like welfare schemes, grants, passes and permits, this cloud-based software avoids both the cost of bespoke development and the difficulty and inflexibility of spreadsheets.

Accelerate delivery of local policy outcomes

Quick and simple for applicants and staff

Applicants can start, pause and resume their applications online, uploading copies of any documents you request from their mobile device. Staff can also generate letters and emails from the core system, keeping customer contact efficient and auditable.

Designed for constant change

CaseFlow is easy to configure, so you can react instantly to changes in policy, service provision or demand. With pre-built case management components, you can also add brand new services with ease and link different cases to one customer to provide added insight.

Supporting better outcomes

With every transaction tracked as standard, you get instant access to data on case volumes, progress and decisions so you can target activity and deliver ongoing improvements.

Need support fulfilling your grant applications?

Our Entitlement Services team are here to help.

They manage discount reviews, run contact centers, clear cases and more. Whatever you need, we’ll help you deliver, sometimes within hours of your call. 

It’s remote but won’t feel like it, because we’ll mirror your processes exactly. That’s why more than 130 customers trust us with a range of services.