You can easily distribute a search to the Quick Search area to groups of users by going into the Search options. Then ticking the System area, you want the Search to appear in. You can even limit who can run it by ticking workgroups under ‘Can be run by’.
You can quickly navigate to your inbox from any part of the system by simply just clicking the NEC Charter logo in the top left of your screen.
When you open a record the Source, Operation, TSU Tasking or TSU equipment from the search list you can navigate to the previous or next record in the list without needing to re-run the search.
When on a screen that requires scrolling the two arrows on the righthand side allow you to quickly navigate to the top or bottom of the screen.
The Telecomms Tabs ‘Error – Technical’ label can be changed in Terminology.