NEC CaseFlow for Crisis and Resilience Fund: From application to crisis payment
The Crisis & Resilience Fund (CRF) provides crisis support, housing assistance, and resilience‑building interventions for residents facing financial hardship.
Delivering CRF support can put councils under significant pressure. NEC works in partnership with local authorities to help them deliver support to residents quickly while maintaining strong governance and auditability.
Join this webinar to see how NEC CaseFlow case management lets you deliver CRF Crisis Payments, from application to decision and outcome, with a clear and auditable workflow. As councils prepare for the Crisis & Resilience Fund, teams are looking for a way to deliver Crisis Payments quickly and consistently while maintaining control, transparency, and assurance
WHAT’S ON THE AGENDA
We’ll demonstrate how NEC CaseFlow helps authorities to:
- Launch a fully digital Crisis Payments scheme, replacing spreadsheets and fragmented processes
- Manage a consistent, trackable workflow from application through to decision and payment
- Strengthen assurance and auditability with a complete, searchable case history
You’ll also see how NEC CaseFlow provides:
- Flexible application capture (online or assisted digital)
- Evidence-led case processing with document review
- Built-in communications with applicants at every stage
- Operational control through case assignment and SLA tracking
You’ll hear from our Entitlement Services team who will talk about:
- Partnerships with councils and charities
- How they embed income maximisation into service delivery.
- Proven fully-managed end-to-end services, distributing welfare provision.
If you’re looking to improve efficiency, control and visibility across your Crisis Fund delivery, this session will show you what’s possible.