Insights

Supporting Medical Device Innovation Through Health Data Partnerships that Benefit Clinicians and Patients

With big changes ahead for our emergency services customers, our partnerships have evolved to match

From AI-enabled crime to brand new boundaries, our emergency services customers are having to make constant adjustments. Executive director Steve Ainsworth explains why innovating our working relationships is just as vital as investing in tech.

Decompressing Hospital Waitlists with Community Eye Care Solutions

Why local authorities are rethinking document redaction with AI

Meeting information governance obligations has never been more challenging. Faced with growing document volumes and increasing pressure to respond quickly, local authorities are exploring how AI can help automate redaction while maintaining compliance and control.

Delivering a seamless transition to the Crisis & Resilience Fund at Oxfordshire

Small force, big ambition: the view from Derbyshire Constabulary’s control room

Catherine Levin, Editor at Emergency Services Times, visited Derbyshire Constabulary to see how the force uses ControlWorks as the foundation for its contact, command, and dispatch operations

What could Agentic AI mean for tenant care in social housing?

How can housing providers prioritise repairs more effectively?

Balancing property performance and resident needs with smarter housing management

Housing providers are being asked to do more with less, while balancing rising expectations around compliance, sustainability and resident wellbeing. In this article, we explore how better data, connected systems and predictive insight can help housing teams make smarter investment decisions and deliver better outcomes for both properties and people.

Identifying High-risk Cohorts through Reconnect to RetinaScreen Initiative to Prevent Sight Loss

Implementing National Pregnancy Pathway for High-risk Diabetic Eye Care

The Right Response to Shifting Demand: Helping Fire and Rescue Services Adjust to the New Normal

Fire and rescue services are operating in an increasingly complex environment.

This guide explores how modern fire and rescue services can deploy digital technologies to help control rooms make faster, more informed decisions when every second counts.