Insights

Faster benefits decisions make a real difference

Behind the latest processing figures is a simple outcome: councils can move faster, and residents can get the certainty they need sooner. 

Awaab’s Law compliance can’t be bought – it must be lived.

As housing providers get ready for the next phase of Awaab’s Law, Roger Birkinshaw, Executive Director Government and Housing, explains how NEC Housing includes Awaab’s Law compliance without having to bolt on something else.

Published research marks major milestone for world’s first international neuromodulation registry

Supporting Medical Device Innovation Through Health Data Partnerships that Benefit Clinicians and Patients

With big changes ahead for our emergency services customers, our partnerships have evolved to match

From AI-enabled crime to brand new boundaries, our emergency services customers are having to make constant adjustments. Executive director Steve Ainsworth explains why innovating our working relationships is just as vital as investing in tech.

Decompressing Hospital Waitlists with Community Eye Care Solutions

Why local authorities are rethinking document redaction with AI

Meeting information governance obligations has never been more challenging. Faced with growing document volumes and increasing pressure to respond quickly, local authorities are exploring how AI can help automate redaction while maintaining compliance and control.

Delivering a seamless transition to the Crisis & Resilience Fund at Oxfordshire

Small force, big ambition: the view from Derbyshire Constabulary’s control room

Catherine Levin, Editor at Emergency Services Times, visited Derbyshire Constabulary to see how the force uses ControlWorks as the foundation for its contact, command, and dispatch operations

What could Agentic AI mean for tenant care in social housing?

How can housing providers prioritise repairs more effectively?