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Helping our clients deliver the most effective response to emergency situations

The integration of data, mapping, location-based services and resource management into a single operational picture allows our solutions to support prompt decision-making with the best available information.

Prompt decision-making supported by automated workflows that actively promote available resources allows the initial response to be as quick and effective as possible. Our solutions are proven in operation to shorten response times thus helping save lives.

Once the initial response is underway the continuous, live update of data and the use of mobile access ensures the first responders are kept up to date on evolving risk and operational issues.

Incident Response

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ControlWorks

Innovative, integrated technology.

ControlWorks is a next-generation control room and contact centre solution which is transforming operations. It delivers improvements in control room efficiency through integration of multiple communication channels and supporting data sources.

Vision

Improving efficiency through a single end-to-end control room solution

Vision allows all call handlers to respond to every caller in the most appropriate and efficient manner. Integrated communication channels minimise the time taken to gather and validate information, speeding up decision-making.

DS3000

The DS3000 provides single touchscreen control to a host of integrated subsystems.

The DS3000 voice and data communications hub is trusted to meet the critical needs of emergency service call-handling and dispatch. Where security and resilience in communications can mean the difference between life and death.

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To find out more about our services and solutions for the Public Safety sector >>

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