Insights

Information Overload: Policing a hyper-connected world

For most of the public, digital contact feels natural. From booking appointments to providing feedback, a whole host of tasks can be completed with ease. Between 2017 and 2020, the percentage of global customer interactions completed digitally almost tripled.

NEC Software Solutions becomes a member of the Biometrics Institute

As a Centre-of-Excellence and a leading supplier of biometric-based solutions, NEC Software Solutions continuous to promote the ethical, transparent and effective use of biometrics, such as facial recognition, for the benefit of public safety and society.

NEC Software Solutions UK wins Network Fire Service Partnership contract

NEC Software Solutions (NECSWS) has been awarded an initial 6-year contract, with a further 4 years’ extension, to deliver a new hosted Command, Control and Integrated Communication System for the Network Fire Service Partnership (NFSP) following a competitive procurement process.

Facial Recognition in Casinos: Enhancing Self-Exclusion Programs for Responsible Gambling

The gambling world? It’s full of fun & excitement. But, it’s also got risks, especially for those who might get hooked on gambling. Casinos need to make sure people gamble responsibly. And self-exclusion programs? They’re very important in this. These programs work best when identification is accurate and enforced properly. That’s where facial recognition technology steps in, helping make self-exclusion programs stronger and offering better protection to players who need it.

From Dispatch to Resolution: How Control Room Software Makes Emergency Operations Easier

When emergencies happen, quick & effective responses are key. From the moment an incident is reported to when it’s solved, every step needs careful handling for the best outcomes. Control Room software, working at the hub of the emergency response integrates data, makes communication easy, helps with real-time choices, and helps make the best use of valuable resources. 

Automating Council Tax Reduction claims at Wrexham makes things far easier for the council and its citizens

Revenues & Benefits evaluation finds efficiencies for Darlington Borough Council

NEC Software Solutions UK wins Humberside Fire and Rescue contract

NEC Software Solutions (NECSWS) has been awarded an initial 7-year contract to deliver a new hosted Command, Control and Integrated Communication System for Humberside Fire and Rescue Service (HFRS) following a competitive procurement process. 

NECSWS and Snook unite to put people-first design at the heart of public sector digital transformation

The Impact of Hot Spot Policing: Reducing Crime, One Neighbourhood at a Time

In the face of increasing urban crime, police forces across the UK are continually seeking innovative strategies to maintain public safety, build trust and work with communities to find resolutions.  

One approach, which has shown significant promise, is hot spot policing. This evidence-based method focuses policing resources on small geographic areas where crime is highly concentrated. The aim is to reduce crime effectively by targeting these specific hot spots.  

In this blog we’ll explore how hot spot policing is being utilised across the UK, its impact on crime reduction, and the benefits it brings to communities. 

How ICCS Enhances Communication and Coordination

In the high-stakes world of emergency services, effective communication is the lifeline that ensures swift, coordinated responses to critical incidents. As technology evolves, so does the capacity for emergency responders to communicate seamlessly and efficiently. One of the most transformative advancements in this arena continues to be the Integrated Communication Control System (ICCS). This sophisticated technology enhances communication and coordination of emergency services. 

NEC partners with Shiloh to support those at risk of homelessness in Rotherham

As part of our partnership with Rotherham MBC, we pledged support to a local charity that’s helping some of the most vulnerable members of society.